The highly anticipated launch of Diablo 4’s Vessel of Hatred expansion has been marred by technical difficulties, with players experiencing issues creating Spiritborn characters. However, Blizzard has identified the primary causes and provided simple solutions to resolve the problems.
Launch Day Issues
The expansion’s October 7 rollout was delayed by over five hours due to unexpected server issues, affecting its 4 PM PDT global release. Despite the setback, Blizzard has been actively addressing the community’s concerns.
Common Issues and Fixes
According to Diablo 4 community manager Adam Fletcher, the main causes of Spiritborn character creation issues are:
Platform-specific ownership requirements: Players must purchase Vessel of Hatred separately for each platform.
Incorrect expansion upgrades: Some users purchased the Standard to Ultimate upgrade without owning the base Standard edition. To resolve this, players must acquire the Standard edition of Vessel of Hatred.
Xbox client update installation issues: Players can manually verify that the Vessel of Hatred expansion is installed through the Manage Installation option.
Troubleshooting Steps for Xbox Users
To ensure you’re running the latest version:
- Highlight the Diablo 4 icon and press Start.
- Navigate to Manage Game Add-Ons and select D4 Base Game.
- Choose Manage Installation on internal storage.
- Confirm the Vessel of Hatred Expansion Pack is checked.
- Save Changes.
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Additional Issues and Workarounds
Some players have reported sudden Vessel of Hatred license revocations during gameplay. A temporary workaround involves switching to a non-Spiritborn character and then reverting back. Blizzard is working on a permanent fix through upcoming hotfixes.
